Shipping policy

Thank you for choosing Honey Boy Organics for your purchase. Please review our shipping policy outlined below:

  1. Processing Time:

    • All orders are processed within 1-2 business days (excluding weekends and holidays). If there are any unforeseen delays, customers will be notified promptly.

  2. Shipping Rates:

    • Shipping charges are calculated based on the weight of your order and the destination. Rates can be viewed during the checkout process before payment.

  3. Carrier Options:

    • We use reputable carriers to ensure the safe and timely delivery of your order. Canada Post, Chit Chats & their 3rd party carriers.

  4. Shipping Confirmation:

    • Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow 24-48 hours for the tracking number to become active.

  5. Delivery Time:

    • Estimated delivery times are provided by the carrier and may vary based on the destination. We are not responsible for delays caused by the carrier.

  6. International Shipping:

    • We currently do offer international shipping. Our international shipping policy requires us to collect duties on select countries. Customers are responsible for duties and taxes and may be required to pay before checkout.

  7. Address Accuracy:

    • It is the responsibility of the customer to provide accurate shipping information. We are not liable for any delays or losses due to incorrect addresses.

  8. Lost or Stolen Packages:

    • Honey Boy Organics is not responsible for lost or stolen packages. Please contact the carrier for assistance in such cases.

  9. Shipping Insurance:

    • Customers have the option to purchase shipping insurance during checkout to protect against lost or damaged items. This is highly recommended.

  10. Returns Due to Shipping Issues:

    • If your order is returned to us due to an incorrect address provided by the customer or failure to claim the package, additional shipping fees may apply for reshipment.

  11. Force Majeure:

    • Honey Boy Organics shall not be liable for any delay or failure to perform any obligation arising from causes beyond our control, including but not limited to natural disasters, acts of war, or governmental restrictions.

By placing an order with Honey Boy Organics, you acknowledge and agree to our shipping policy. For any further inquiries, please contact our customer service team at info@honeyboyorganics.com

Thank you for your understanding and cooperation.

Sincerely,

Honey Boy Organics Shipping Team